Support
How Can We Help?
Have a question, feedback, or need help with SqueezeSlim? Our team is here to assist you.
Email Support
The fastest way to reach us. We typically respond within 24 hours on business days.
contact@pholidlabs.comResponse Time
We aim to respond to all inquiries within 24-48 hours. Priority support for licensed users.
Mon - Fri, 9AM - 6PM PST
Frequently Asked Questions
How do I activate my license?
After purchasing, you'll receive a license key via email. Open SqueezeSlim, go to Settings → License, and enter your key to unlock all features.
Is my data secure?
Absolutely. SqueezeSlim processes all files 100% offline on your Mac. Your images and videos never leave your device—guaranteed privacy.
What formats are supported?
We support JPEG, PNG, HEIC, TIFF, WebP, GIF, BMP for images, MP4, MOV, M4V for videos, and PDF documents.